This Site Map is designed to help you navigate through the BridgeTrak website. Kemma Software, now part of ScriptLogic, provides help desk software and tracking software solutions. (Help Desk Software Site Map Txt File)

• ScriptLogic Acquires Assets of Kemma Software to Extend into the Help Desk Management Software Space
• BridgeTrak Home Page
• What's New
  • BridgeTrak for Windows (Popular Windows-based software solution)
  • BridgeTrak for Web (Stand alone, Web-based help desk software)
  • Active Directory Integration Module
  • BridgeAccess (Customer Self-Help Tool)
  • BridgeAutoEscalate (Automatic Issue Escalation and Notification Software Tool for Your Help Desk)
  • BridgeReceive (Convert Emails into Trouble Tickets)
  • BridgeSearch (Software Module for Enhanced Data Searches)
• Help Desk Software and Tracking Software Products
  • BridgeTrak for Web (Web-based help desk software)
    • BridgeTrak for Web System Requirements
    • Online Guided Tour
  • BridgeTrak for Windows (help desk software for Windows 95/98/ME or NT/2000/XP)
    • BridgeTrak for Windows System Requirements
    • Screen Shots from BridgeTrak Help Desk Software for Windows
      • Screen Shot - Knowledge Base
      • Screen Shot - Windows Customization
      • Screen Shot - Issue Entry
      • Screen Shot - Query Feature
    • BridgeTrak Fills the Requirements of Help Desk Professionals
  • BridgeAccess - customer self-help tool for the Web
    • Online Demo - BridgeAccess
  • BridgeAutoEscalate - automatic issue notification and escalation tool
    • Screen Shot - BridgeAutoEscalate
  • BridgeSearch - companion tool to BridgeTrak help desk software
    • Screen Shot - BridgeSearch
• Software Prices
• Free Help Desk Software Demos
  • Online Demos
  • Download Software Demos
• Downloads
  • BridgeTrak Help Desk Software - Free Evaluation Download
  • Technical Support Self-Help Documents
  • BridgeTrak for Windows PAD File
• Customers / Software Reviews
• Frequently Asked Questions about Kemma's Help Desk Software (FAQs)
• Facts about the BridgeTrak Help Desk and Tracking Software Product Line
• Features and Benefits of BridgeTrak
• Support from Kemma's HelpDesk/Support Department
  • Support Request Form
  • Technical Self-Help
  • Company Information
  • Documents - help desk case studies, press releases, and resources
    • Product Brochures available in PDF format for viewing and printing
    • Press Release - UniPress Reseller Agreement Signed
    • White Paper - Customizing Windows in BridgeTrak for Windows Help Desk Software
    • Press Release - Precision Technologies - European Help Desk Software Reseller
    • Press Release - Bridge 99 Help Desk Software
    • Case Study
    • Press Release - oftware Release: BridgeTrak Help Desk, Customer Relationship Management, and Issue Tracking Software
    • White Papers for the Help Desk
      • What is an Automated Help Desk Anyway?
      • An Automated Help Desk's Benefits
      • What Can a Help Desk Software System Do?
      • Reasons for Automating a Help Desk
      • What Can We Do With All This Issue Data?
      • What Kind of Help Desk Software Do You Need?
      • Creating An RFP Can Help Identify The Right Help Desk Software For Your Company
      • Integrating Web-based Support within Your Helpdesk
      • How Can an Information Resource Management (PC Inventory / Auditing) Software Solution Benefit the Help Desk?
      • Using Your Help Desk Software's Bells and Whistles
      • Outsourcing the Helpdesk
      • What is a Service Level Agreement and why are they important?
    • Online Help Desk Resources
  • Partners (International Help Desk Resellers)
  • Career Opportunities
  • Contact Information

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BridgeTrak Help Desk Software Blog