Screen Shots of the NEW Security Feature in BridgeTrak Helpdesk Software

BridgeTrak's Security is structured via groups. This gives you the flexibility to create various security levels and assign them to groups within your organization, such as "Help Desk Operators", or "Administrators".

Add your BridgeTrak user information. Enter a User ID, password, name, e-mail, phone, fax, or any other known information. Assign Login Privileges (E-Mail, Full, Light, or None) for each user. If you have customized any of BridgeTrak's major windows (using the Tools|Customize) menu item you will assign available window options here.

You can grant additional privileges or revoke existing privileges to any user. BridgeTrak privileges include activities occurring within BridgeTrak, for example, viewing an issue list, adding an issue to the Knowledge Base, creating a report, or defining a user field. This feature provides you with the ability to assign unique security privileges for any user.

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