Kemma Software Signs UK Based UniPress Software Limited
Under Exclusive Helpdesk Software Reseller Agreement
[Press Release Date: March 20, 2007 / Gibsonia, PA ] Kemma Software, a global provider of helpdesk software solutions for IT management, is pleased to announce a strategic business relationship with UK based UniPress Software, Ltd, with locations in Douglas, Isle of Man, London, and Dublin, Ireland. Under this arrangement, UniPress Software is the official reseller of BridgeTrakTM in the UK and Ireland.
Kemma Software
Kemma Software, a leader in the helpdesk and tracking software market, was established in 1996, and services the global business community in a wide variety of industries such as education, health care, e-commerce, manufacturing, government, finance, and technology. The company's flagship product is BridgeTrak , a tightly integrated system for tracking service tickets, with enhancement modules for customer self-support, advanced workflow, deep data search and integration with Microsoft's Active Directory.
Jeff Muschar, President of Kemma Software stated that, "The partnership between Kemma Software and UniPress is a great combination between two service centric companies. Kemma Software offers the service industry a results focused application, filled with the features and benefits most requested by support professionals". He continued, "Add UniPress to the Kemma Software family of resellers, and the UK/Ireland business community can be assured that top quality sales and service is available locally, through UniPress."
About UniPress Software Limited
UniPress Software Limited was established in 1988 and has been a distributor of support and asset management solutions for the past decade. With customers based throughout UK and Ireland ranging from SME's to large multinational companies, UniPress decided to seek an out-of-the-box solution to complement its existing mid-range solutions.
John Ryan, Managing Director of UniPress Software Limited said, "We forward to providing BridgeTrak to the business community in both the UK and Ireland. We quickly decided that BridgeTrak met our requirements as a very compact, out-of-the box service desk solution. BridgeTrak () provides excellent value for the money."
UniPress is a value added-reseller of BridgeTrak offering pre-sales technical advice, post sales support and chargeable consultancy services for assisted deployment of service solutions.
Contact Information
Kemma Software's offices are located in Pittsburgh, Pennsylvania, USA (724-443-5900 / email: info@kemma.com). UniPress Software, Ltd. may be contacted through their London Office (+44 (0)8450 646566 or email: info@unipress.co.uk
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