BridgeTrak for Web launches from within your browser window. Sample screens below. Please allow for pop-ups to see larger images.
Visit the BridgeTrak for Web product page for more details on BridgeTrak for Web help desk software.
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Main Issue Window
Redesigned User Interface
Scrolling Headline for Announcements/Notices |
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Issue List
Issue listings can be displayed according to priority, status, and date received.
Query or Personal Issue Folders or System (public) Files |
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Customer List
Easily Search for Customers
Navigate tabbed address book style screens
Customer listing displays comprehensive data |
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Custom Fields
Quickly create custom fields for issue tickets
Capture data specific to your needs
Designate as required field
Standardize data with field values
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Managing the Message Board
Keep everyone informed of important messages
Designate when messages should run
Define the order messages should appear |
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Knowledgebase Articles
Create your own library of Knowledgebase articles
Articles are easily created from issues
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Knowledgebase Search
Quickly find Knowledgebase items by keyword, category, status
Advanced find function also available |
