2.00RoboSoft 3.1.561Portable Application Description, or PAD for short, is a data set that is used by shareware authors to disseminate information to anyone interested in their software products. To find out more go to http://www.asp-shareware.org/padCMP-00610982D8CAPP-00610996B4BBridgeTrak Help Desk SoftwareFALSEBridgeTrak Help Desk SoftwareScriptLogic (Pittsburgh PA Office)6000 Broken Sound ParkwayBoca Ratonflorida33487United States of Americahttp://www.helpdesksoftware.comMarketingDepartmentslsales@scriptlogic.comScriptLogicCorporationlcimperman@scriptlogic.comsales@scriptlogic.combridgetraksupport@scriptlogic.comsales@scriptlogic.com800-313-6415800-313-6415561-886-2400561-8862499YNYNBridgeTrak Help Desk Software8.0 Build 17705132008995.00DemoMinor UpdateInstall and UninstallWinXP,Windows2000,Windows2003EnglishVersion 8.0 offers a number of new product features, enhancements and integration with Microsoft Outlook and ScriptLogic's Desktop Authority remote management functionality. New features include a dashboard, drag and drop customization, Active Directory single sign-on, and more.BusinessBusiness::Helpdesk & Remote PCHelp Desk SoftwarePentium Processor1 ghz+, 512MB RAM, 100mbNYNBTWin80.exebtwin70.EXEBRIDGE.EXEBridgeTrakWindows.exe573163215597254.66Y30Either/Or100 issues; MS Access avail only in demo versionhttp://www.helpdesksoftware.comhttp://www.helpdesksoftware.com/contact.htmhttp://www.helpdesksoftware.com/images/bt8screens/win-web.gifhttp://www.helpdesksoftware.com/images/BridgeTrak/BridgeTrak_60.jpghttp://www.helpdesksoftware.com/btpad_file.xmlhttp://www.scriptlogic.com/link/pl/bt/052708Y1.6 11/26/2002FALSEFALSEFALSEFALSEFALSEFALSEFALSEFALSEFALSEFALSEFALSEFALSEFALSEY1.1http://www.asp-shareware.org/pad/extensions/Affiliates.htmAtom 1.0BlogY1.0http://Submit-Everywhere.com/extensions/NewsFeed.htmThis PAD extension allows you to add your RSS and Atom news feeds info into your PAD file. This info can be used by RSS feed submission software or by feed directories themselves.http://www.scriptblogic.comScriptLogic BlogScriptLogicEnglishY1.0http://Submit-Everywhere.com/extensions/OnlineShops.htmThis PAD extension allows you to check these sites distribution agreements and decide wether you wish to sell your product through themNBoca Raton, FL – April 15, 2008 – ScriptLogic <http://www.scriptlogic.com/seo/pr/bt/scriptlogic/041408>® Corporation, www.scriptlogic.com <http://www.scriptlogic.com/seo/pr/bt/scriptlogic/041408>, a leading provider of systems lifecycle management solutions for Microsoft® Windows®-based networks, today announced the availability of ScriptLogic BridgeTrak® 8.0, a trouble ticket and help desk application <http://www.scriptlogic.com/seo/pr/bt/helpdeskapplication/041408> ideal for internal IT administrators and external support professionals. BridgeTrak is available as a standalone product or as part of ScriptLogic’s Incident Management Solution <http://www.scriptlogic.com/seo/pr/bt/incidentmanagement/041408>, a bundled solution that provides IT administrators with a comprehensive strategy for incident prevention, management and response.
BridgeTrak 8.0 is the first major update since BridgeTrak was added to the ScriptLogic product line through acquisition in November 2007. The solution equips IT personnel with a powerful, easy-to-use application to manage increased support activity. BridgeTrak enables help desk staff to effectively manage issues from open to close and provides a greater ROI for company profitability.
“Responding to IT help desk issues in a timely and consistent manner is essential for maintaining end-user productivity,” said Nick Cavalancia, vice president of Windows Management at ScriptLogic. “The introduction of ScriptLogic BridgeTrak brought our customers an efficient way to manage their IT help desk issues. Version 8.0 enhances this process with many usability and productivity features, more flexible licensing and the first steps toward integration with our desktop management solution, Desktop Authority.”
BridgeTrak 8.0 offers many other productivity enhancements for help desk technicians and managers, including the features below. Complete BridgeTrak product information can be found at <http://www.scriptlogic.com/products/bridgetrak/>:
· Customization of Issue, Company, Customer and Asset Windows — In BridgeTrak 8.0, customization capabilities have been greatly expanded. In response to frequent customer demand, the administrator can drag and drop selected fields anywhere in these windows, including any custom field on the main portion of the issue management window, giving help desk managers the ability to create a highly productive working environment with rapid access to the most important data.
· New Graphical Dashboard View –– A new dashboard view feature provides a highly customizable graphical view of the data that is important to each user and an at-a-glance indication of the status of help desk issues. Using private and public queries, users are able to define dashboard widgets according to graph type, data axis and date selection.
· BridgeMail Module — This optional module acts as a broker between email and the BridgeTrak help desk issue management system. Issues received via e-mail are easily turned into support tiLatest Version of ScriptLogic's Help Desk Solution Offers Greater Customization and Integration With Desktop Authority's Remote Management Functionality and Microsoft OutlookScriptLogic Corporation Further Streamlines Help Desk Management With BridgeTrak 8.0help desk software,help,desk,software,trouble,ticket,software,bug,tracking,softwareComprehensive help desk softwareComprehensive help desk and issue trouble ticket tracking software.Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etcComprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, Active Directory single sign-on, automatic email receive to convert emails into issues.